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Frequently asked questions

  • Do your perfumes come with a message card?
    Yes. Every order includes a message card — a gentle reminder that you are worthy of beautiful things simply because you exist.
  • Do you offer free shipping?
    Yes, always. Shipping is already included in the price of each perfume. You’ll never see surprise fees at checkout.
  • How long will it take to receive my order?
    All perfumes are handmade and processed within 3–5 business days. Once shipped, delivery typically takes 3–7 business days depending on your location.
  • Do you accept returns?
    Yes — returns are accepted on unused, full-priced items within 7 days of delivery. Please review our full return policy for details.
  • What if my order arrives damaged?
    If your item is damaged in transit, please email us within 48 hours at fragrancesbym4u@gmail.com. Include your order number and photos of the damage — we’ll make it right.
  • Are the perfumes all-natural?
    Our perfumes are crafted using high-quality, skin-safe oils. While not 100% organic, we prioritize blends that feel luxurious, intentional, and gentle on the skin.
  • Do you offer samples or smaller sizes?
    A Discovery Set is coming soon! Follow us on Instagram or Facebook to be the first to know when it drops.
  • What are flower gifts and how do I get one?
    Flower gifts are complimentary flowers paired with a sample perfume and message card. They’re available only at vendor locations. If you find us in person — you may receive one as a free gift.
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